In your current situation NeoLoader has two different files represented by two different hashes. And there's no way for NeoLoader to know that these two files actually are the same.
The feature
to load a file from multiple networks works like this:
1. To be able to load a file from multiple networks, another Neo user has to have downloaded the file before from
any network of his choosing.
2. Once the file is completed NeoLoader computes the hashes for
all networks. The association of the hashes (i.e. that they belong to the same file) gets published in our NeoKad network under the NeoHash (which serves as master hash in this case.).
3. All following Neo users who want to download the file now, can add the file by adding
any hash from any network (ed2k link, torrent/magnet link or NeoMagnet link). NeoLoader will then look in NeoKad for other confirmed hashes this file has. Afterwards it will add all these hashes and download the file from multiple networks automatically* (if the respective networks are enabled).
* Note to advanced users:
A torrent can contain multiple files. Therefore, when adding an ed2k link (or Neo link) no multi file torrent downloads will be started automatically. To find multi-file torrents, which contain the same file, you can right-click on the download and use "Find Aliases" to search from them. You can then add these multi files containing your desired file as new additional downloads and stop all single files you don't want (within these newly added multi files). NeoLoader won't add the same file on your disk twice and in the representation of the Download list the single file will still be visible as a single file even though it has new sources from the multi file (and in the multi file the already existing single file won't be visible, except in the file details under "SubFiles"). We don't start downloads for corresponding multi files automatically because the torrent pieces don't stop at the file boundaries. Thus, adding multi files will very likely cause downloads of other files, which have data in the same piece as your desired file (especially with large torrent piece sizes this is very likely to happen). To prevent automatically downloading parts of files you don't know (which might cause legal/copyright problems) and because parts of these unknown files might in theory be malicious, we don't start these multi file downloads automatically.
Adding single file torrents or ed2k links (which represent a single file too) to an existing multi file download is straightforward and done automatically.
Note that for this process to work the original Neo, who downloaded the file first and published the hash associations, doesn't have to be online anymore. The information will be stored on many other nodes in NeoKad.
In your specific case your two downloads will finish separately and NeoLoader then will start hashing the files. Afterwards it will complain about a duplicate file. But after the first file has finished downloading all the hashes will get published in NeoKad, so that following users, who want to download the same file, will be able to combine sources from multiple networks
Theoretically we could add a feature to "force" hash sets together while downloading (before the file is finished and NeoLoader can confirm that the hashes belong to the same file). But since this is probably a confusing process for the majority of users, we decided to hide these details that are going on "under the hood" of NeoLoader. Furthermore "same file content" doesn't necessarily mean "same hash", therefore adding such a feature would probably be the cause of a corrupt download every time a users manually combines hashes which don't belong to the exact same file.
I hope it's clear now. Otherwise just ask again. We really need a bigger wiki with a lot more contents and explanations about our features